My access for shhs database has been approved. But when i try to download with nsrr command as per the posts above, and copy paste my token,it shows" AUTHORIZED as",but it always gives me this error. "UNAUTHORIZED Public Access Only".
I see you submitted a data request 3 days ago that is still under review. Is your prior approved request associated with a different email address?
Please tell me what version of Ruby and the NSRR gem you have installed (run "ruby -v" and "nsrr -v" at the command prompt). I suggest using Ruby 3+ and NSRR gem 8.0.0.
well,thanks for replying.Maybe i misunderstand the email,i means that i should wait 2 weeks for review by the Team?By the way my ruby version is 2.5.1p57 ,gem version is 3.3.9. I use the ruby and gem for the first time,installing today,and don't know how to upgrade them.
Sorry for bring some issue
Yes, you'll hear back about your data request in the next two weeks. You'll receive an email.
Can you try downloading the RubyInstaller for Windows here? https://rubyinstaller.org/
Then after installing Ruby and the DevKit, you should run "gem install nsrr" at the command prompt, which will hopefully install NSRR gem version 8.0.0.
No need to apologize - other users in the future may have similar issues, so thanks for bringing your questions to the forum.